Our services, in detail

Four kinds of non-medical home support, set out in a written care plan.

Program 01 · Someone who notices

Companionship & supervision

Isolation does real damage, and a regular visit from the same person does more than fill an hour. A caregiver who comes weekly notices the post piling up, the fridge going empty and the mood changing — and tells the family while it is still small.

  • Hourly or by visit
  • Older adults
  • Quoted in writing
  • Free assessment

Start this program

Stage 1 · Assessment

At home, with the family present.

Stage 2 · Matching

Personality matters as much as the rota.

Stage 3 · Visits

Same caregiver, regular times.

Stage 4 · Reporting

The family hears what we notice.

Stage 1 · Preferences

Food they will actually eat.

Stage 2 · Routine

The same tasks on the same days.

Stage 3 · Safety

Trip hazards and bathroom risks.

Stage 4 · Review

Adjusted as needs change.

Program 02 · The daily basics

Meals & light housekeeping

Cooking is often the first thing to go, and it goes quietly. We prepare meals to suit the diet a physician or dietitian has set, keep the walkways clear and the bathroom safe, and leave the home as somewhere someone can manage rather than merely occupy.

  • Hourly
  • Older adults
  • Quoted in writing
  • Care plan

Start this program

Program 03 · Getting out, still

Errands, shopping & transport

Giving up driving shrinks a life fast. Accompanied transport means appointments are kept, shopping gets done in person where someone wants that, and a caregiver can sit in the waiting room and relay what the doctor actually said to the family afterwards.

  • Per trip or hourly
  • Older adults
  • Quoted in writing
  • Care plan

Start this program

Stage 1 · Schedule

Appointments and regular errands.

Stage 2 · Accompanied

Door to door, not dropped off.

Stage 3 · Follow-up

What was said, passed on clearly.

Stage 4 · Prescriptions

Collected, never administered.

Stage 1 · Handover

Routines written down properly.

Stage 2 · Trial visit

While you are still there.

Stage 3 · Cover

Regular, or for a defined period.

Stage 4 · Debrief

What happened while you were away.

Program 04 · So you can sleep

Respite for family carers

Family carers hold most of this up and are usually the last to ask for anything. Respite cover is arranged on a regular schedule or for a one-off week, with the care plan written down so whoever covers does not have to be told everything twice.

  • Planned or ad hoc
  • Family carers
  • Quoted in writing
  • Handover notes

Start this program

Worried about someone at home?

A free home assessment, and an honest view of what is actually needed.